Privacy and Policy

MK Removals and Storage Ltd Customer Data Privacy Summary:

MK Removals and Storage Ltd is consistent with new GDPR guidelines that came into power on 25th May 2018.

Our strategy goes along the EU General Data Protection Regulation.

The law expects us to enlighten you concerning your rights and our commitments to you with respect to the handling and control of your own information. We do this presently, by mentioning that you read the data gave at or

Information Collected

MK Removals, gather the accompanying data from our own customers:

Information to distinguish you, It incorporates your Full Name, Address, Telephone Number and Email Address.

Other data like you have assented to give us. For example, purchase preferences…

Information Processed

When you make a record on our site, purchase an item or administration from us, or generally consent to our terms and conditions, an agreement is framed among you and us.

So as to complete our commitments under that agreement we should process the data you give us. A portion of this data might be close to home data.

In the event that the premise changes, at that point whenever legally necessary we will tell you of the change and of any new premise under which we have verified that we can keep on handling your data.

We may utilize it so as to check your personality for security purposes.

Sell products to you

We furnish you with our administrations like proposals and guidance on items, administrations and how to get the most from utilizing our site.

We process this data on the premise there is an agreement between us, or that you have mentioned we utilize the data before we go into a legitimate contract.

We will keep on preparing this data until the agreement between us closes or is ended by either party under the terms of the agreement.

How we collect information

We gather data from you amid face to face interactive, email and phone cooperation. We may likewise gather data that you have given us by means of our site, through email correspondence or presents you have made on our Facebook or other web based life pages.

How we use your information

We use and offer your information where you have concurred or expressly agreed to the service of your information by means of a pick in on our site. We recognize that assent might be pulled back whenever and in such occurrences, we will never again get in touch with you.

We utilize your data in connection to an agreement you have gone into (buy of products) or in light of the fact that you have requested us to furnish you with something (a statement or suggestion)

Utilization of data we gather through robotized frameworks when you visit our site.

Information Relating to your Payment

Financial Details got by means of our site, in-store or by phone are process through a protected server.

In-store and phone payments are process through a protected terminal. Payment information is never written down or recorded.

Site Payment data is never taken by us or exchanged to us either through our site or something else. Our representatives and contractual workers never approach it.

At the point of payment, you are exchanged to a safe page on the site of STRIPE. That page might be marked to resemble a page on our site, yet it isn’t constrained by us.

Sending a message to our Team

When you get in touch with us, regardless of whether by phone, through our site or by email, we gather the information you have given to us so as to answer with the data you need.

We record your solicitation and our answer so as to expand the productivity of our business.

We may keep by and by recognizable data related with your message, for example, your name and email address in order to have the capacity to follow our correspondences with you to give a top notch administration.


Use of information we collect through automated systems when you visit our website

Cookies: Cookies are small text files that are placed on your computer’s hard drive by your web browser when you visit any website. They allow information gathered on one web page to be stored until it is needed for use on another, allowing a website to provide you with a personalized experience and the website owner with statistics about how you use the website so that it can be improved.

Some cookies may last for a defined period of time, such as one day or until you close your browser. Others last indefinitely.

Your web browser should allow you to delete any you choose. It also should allow you to prevent or limit their use.

Our website uses cookies. They are placed by software that operates on our servers, and by software operated by third parties whose services we use.

When you first visit our website, we ask you whether you wish us to use cookies. If you choose not to accept them, we shall not use them for your visit except to record that you have not consented to their use for any other purpose.

If you choose not to use cookies or you prevent their use through your browser settings, you will not be able to use all the functionality of our website.

We use cookies in the following ways

  • to track how you use our website
  • to record whether you have seen specific messages we display on our website
  • to keep you signed in our site
  • to record your answers to surveys and questionnaires on our site while you complete them
  • to record the conversation thread during a live chat with our support team

Personal identifiers from your browsing activity

Requests by your web browser to our servers for web pages and other content on our website are recorded.

We record information such as your geographical location, your Internet service provider and your IP address. We also record information about the software you are using to browse our website, such as the type of computer or device and the screen resolution.

We use this information in aggregate to assess the popularity of the web pages on our website and how we perform in providing content to you.

If combined with other information we know about you from previous visits, the data possibly could be used to identify you personally, even if you are not signed in to our website.

Information provided on the understanding that it will be shared with a third party

Our social media allows you to post information with a view to that information being read, copied, downloaded, or used by other people.

Examples include:

  • Posting a message our forum
  • Tagging an image
  • Clicking on an icon next to another visitor’s message to convey your agreement, disagreement or thanks
  • In posting personal information, it is up to you to satisfy yourself about the privacy level of every person who might use it.
  • We do not specifically use this information except to allow it to be displayed or shared.
  • We do store it, and we reserve a right to use it in the future in any way we decide.
  • Once your information enters the public domain, we have no control over what any individual third party may do with it. We accept no responsibility for their actions at any time.
  • Provided your request is reasonable and there is no legal basis for us to retain it, then at our discretion we may agree to your request to delete personal information that you have posted. You can make a request by contacting us.

Who we share your information with

When purchasing from MK Removals, it is necessary for us to share your information with third parties we use in order to facilitate the transaction (couriers, our suppliers).

Service providers we use in order to facilitate your payment (secure payment terminals) 

This parties in connection with a purchase of goods on your behalf (sourcing a product specific to your requirements)

How long we hold your information

This depends on the frequency of the business you conduct with MK Removals and Storage Ltd.

We will hold your information for no longer than deemed necessary.

  • to provide you with the services you have requested.
  • to comply with other law, including for the period demanded by our tax authorities.
  • to support a claim or defense in court.

Data accuracy

MK Removals and Storage Ltd, will take reasonable steps to ensure that data is kept accurate and up to date.

In order to do this, we require you to contact us should there be any changes to the information that we currently hold for you.

Data requests

You have the right to access personal data from MK Removals and Storage Ltd that we have collected.

Requests to access your personal data must be made in writing or by email to MK Removals and Storage Ltd with a completed data request form.  On receipt of the request we will respond to you within 30 days. MK Removals and Storage Ltd are only obliged to provide you with personal information we have collected, which does not include purchase or spending history.

Right to Rectify / Erase Data

You have the right to request an amendment to any incorrect personal information we currently hold for you and to have it erased.  We will comply with your request once we have verified your identity.  This request will be actioned within 30 days.

Review of this privacy policy

We may update this privacy notice from time to time as necessary. The terms that apply to you are those posted here on our website on the day you use our website. We advise you to print a copy for your records.

If you have any question regarding our privacy policy, please contact us.

Secure Payment

We use the highest level of security and encryption methods available for processing payments online. That means your payment details are as secure as they possibly can be when you make a purchase from us.

We also strictly adhere to best practices of data protection and PCI compliance In Plain English. Your details are as secure as they possibly can be when you purchase from us.